Lessons from the Field – A Simple and Often Overlooked Way to ...

A potential client considering your hotel will recognize that you know both sides of the booking agreement and will likely have a positive depression, including when they obtain this information by email or from your web site. ... (a) Number of floors (b) Year hotel was built (c) Details on most recent major renovations or upgrades (d) Security provisions in guest rooms (in room safes, special services, women's only floors, your special touches, etc) ...